Business writing is any written communication used in a professional setting. It could be an email, memo, presentation or report. In this free course, you’ll learn some tips and guides to help you make your business communication direct, clear, and designed to be read quickly.
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Accommodate audience and context needs in oral communication
- Programme Overview
- Module 1 Interact successfully in oral communication
- Interacting in oral communication
- 1.1 Contributing to group work
- Activity 1: Contributing to group work
- 1.2 Interviewing
- Activity 2: Interviewing
- 1.3 Participate in formal meetings
- Activity 3: Participate in formal meetings
- 1.4 Participate in discussions, debates and negotiations
- Activity 4: Participate in discussions, debates and negotiations
- 1.5 Responding sensitively to differing socio-cultural contexts
- Activity 5: Responding sensitively to differing socio-cultural contexts
- Module 2 Use strategies that capture and retain the interest of an audience
- Capture and retain the interest of an audience
- Adapting language to suit different contexts, audiences and purposes
- 2.1 Techniques to reinforce the message
- Activity 6: Techniques to reinforce the message
- 2.2 Use body language
- Activity 7: Use body language
- 2.3 Plan formal communications
- Using formats, conventions, protocols and contexts
- 2.4 Use visual aids
- 2.5 Techniques to maintain continuity and interaction
- Activity 8: Plan formal communications
- Module 3 Identify and respond to manipulative use of language
- Identify and respond to manipulative use of language
- 3.1 Identify and distinguish facts and opinions
- Activity 9: Identify and distinguish facts and opinions
- 3.2 Note and address omission of information
- 3.3 Affect the audience’s interpretations
- 3.4 Distortion of a contributor’s position
- Activity 10: Manipulative language
- Using features and conventions
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Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
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Use language and communication in occupational learning programmes
- Programme Overview
- Module 1 HIV/AIDS and its effects on the human immune system
- Know and understand HIV/AIDS and its effects on the human immune system
- 1.1 The terms HIV and AIDS
- 1.2 The way in which the immune system works
- 1.3 How the HIV virus attacks the immune system
- 1.4 The concept of a window period
- 1.5 The Elisa Test
- 1.6 Babies born to HIV/AIDS mothers
- 1.7 The concept of Voluntary Counselling and Testing (VCT)
- 1.8 The effects of HIV infection
- Lifestyle changes
- Preventing reinfection
- Ability of HIV + person to work
- 1.9 The importance of pre and post test counselling
- Making a personal decision to take an HIV test
- 1.10 The stages of the disease
- To summarise: The stages of infection are
- 1.11 The chances of a person surviving with AIDS
- Class Activity 1: Know and understand HIV/AIDS and its effects on the human immune system
- Write/present/sign texts for a range of communicative contexts
- Module 2 How HIV/AIDS is transmitted
- Know and understand how HIV/AIDS is transmitted
- 2.1 The effect of body fluids on transmission of the HIV virus
- 2.2 Sex as the most common way in which the HIV virus is transmitted
- 2.3 The ways in which mother to child transmission can occur
- The implications when a pregnant woman/girl has unprotected sex for herself and for her unborn child
- 2.4 Actions that an HIV positive mother can take
- 2.5 The dangers of drug abuse and behaviour that could result in HIV transmission
- Suggestions for limiting transmission
- 2.6 Precautions used in South Africa to ensure that blood products are HIV free
- Class Activity 2: Know and understand how HIV/AIDS is transmitted
- Module 3 Safe and risk behaviour related to HIV transmission
- Know what behaviour is safe and what behaviour carries the risk of HIV transmission
- 3.1 The relationship between human behaviour and HIV/AIDS
- 3.2 Ways in which the individual can avoid contracting or spreading HIV/AIDS
- 3.3 Examples of behaviours that carry a risk of contracting HIV/AIDS
- 3.5 Fears and common misunderstandings about the transmission of HIV/AIDS
- 3.4 Situations that have a potential to spread HIV/AIDS in the workplace
- 3.6 Behaviours and activities that carry a low risk of infection
- 3.7 The role of sexually transmitted diseases (STDs) in the transmission of the HIV virus
- Class Activity 3: Know what behaviour is safe and what behaviour carries the risk of HIV transmission
- Module 4 Supporting workers with HIV/AIDS
- Know what guidelines and assistance are available to support workers with HIV/AIDS
- 4.1 Understanding company policy / guidelines
- 4.2 The possible problems that a worker with HIV/AIDS could encounter
- 4.3 The importance of employers playing a proactive role in addressing the AIDS pandemic
- 4.4 The availability of HIV/AIDS prevention and wellness programmes
- Medical schemes
- Wellness programmes
- 4.5 The treatment options available to a person with HIV/AIDS
- 4.6 The rights of all workers in respect of HIV/AIDS
- Rights of employees living with HIV or AIDS and the applicable law
- 4.7 The Universal Precautions
- 4.8 Draft a code of behaviour in the workplace and present it
- Class Activity 4: Know what guidelines and assistance are available to support workers with HIV/AIDS
- Module 5 The implications of the HIV/AIDS pandemic
- Know and understand the implications of the HIV/AIDS pandemic
- Impact on the society
- Impact on the economy
- 5.1 The needs of AIDS orphans
- Resources available to AIDS orphans
- 5.2 The effect of a population composed mainly of children and the aged
- 5.3 The need for medical care for people with HIV/AIDS
- Implications for employers and the State
- 5.4 The effect of HIV/AIDS on the workforce and family income
- 5.5 The effect of HIV/AIDS for an organisation
- 5.6 The implications of HIV/AIDS for a specific workplace
- 5.7 The implications of HIV/AIDS for an industry sub-sector
- Class Activity 5: Know and understand the implications of the HIV/AIDS pandemic
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Write texts for a range of communicative contexts
No items in this section
Instructor
Free